| DID YOU KNOW THAT THERE IS A CLIENT | | | | unsatisfactory. In the event of a fee |
| "BILL OF RIGHTS"? | | | | dispute, you may have the right to seek |
| Every New York attorney is required to | | | | arbitration: your attorney will provide |
| hang this list of rights in his or her | | | | you with the necessary information |
| office ' where clients can read it: | | | | regarding arbitration in the event of a |
| STATEMENT OF CLIENT'S RIGHTS | | | | fee dispute, or upon your request. |
| 1. You are entitled to be treated with | | | | 5. You are entitled to have your |
| courtesy and consideration at all times | | | | questions and concerns addressed in a |
| by your lawyer and the other lawyers and | | | | prompt manner and to have your telephone |
| personnel in your lawyers office. | | | | calls returned promptly. |
| 2. You are entitled to an attorney | | | | 6. You are entitled to be kept informed |
| capable of handling your legal matter | | | | as to the status of your matter and to |
| competently and diligently, in | | | | request and receive copies of papers. |
| accordance with the highest standards of | | | | You are entitled to sufficient |
| the profession. If you are not satisfied | | | | information to allow you to participate |
| with how your matter is being handled, | | | | meaning fully in the development of your |
| you have the right to withdraw from the | | | | matter. |
| attorney-client relationship at any time | | | | 7. You are entitled to have your |
| (court approval may be required in some | | | | legitimate objectives respected by your |
| matters and your attorney may have a | | | | attorney, including whether or not to |
| claim against you for the value of | | | | settle your matter (court approval of a |
| services rendered to you up to the point | | | | settlement is required in some matters). |
| of discharge). | | | | 8. You have the right to privacy in your |
| 3. You are entitled to your lawyer's | | | | dealings with your lawyer and to have |
| independent professional judgment and | | | | your secrets and confidences preserved |
| undivided loyalty uncompromised by | | | | to the extent permitted by law. |
| conflicts of interest. | | | | 9. You are entitled to have your |
| 4. You are entitled to be charged a | | | | attorney conduct himself or herself |
| reasonable fee and to have your lawyer | | | | ethically in accordance with the Code of |
| explain at the outset how the fee will | | | | Professional Responsibility. |
| be computed and the manner and frequency | | | | 10. You may not be refused |
| of billing. You are entitled to request | | | | representation on the basis of race, |
| and receive a written itemized bill from | | | | creed, color, religion, sex, sexual |
| your attorney at reasonable intervals. | | | | orientation, age, national origin or |
| You may refuse to enter into any fee | | | | disability. |
| arrangement that you find | | | | |