| DID YOU KNOW THAT THERE IS A CLIENT | | | | refuse to enter into any fee arrangement that |
| "BILL OF RIGHTS"? | | | | you find unsatisfactory. In the event of a fee |
| Every New York attorney is required to hang this | | | | dispute, you may have the right to seek |
| list of rights in his or her office ' where clients can | | | | arbitration: your attorney will provide you with the |
| read it: | | | | necessary information regarding arbitration in the |
| STATEMENT OF CLIENT'S RIGHTS | | | | event of a fee dispute, or upon your request. |
| 1. You are entitled to be treated with courtesy | | | | 5. You are entitled to have your questions and |
| and consideration at all times by your lawyer and | | | | concerns addressed in a prompt manner and to |
| the other lawyers and personnel in your lawyers | | | | have your telephone calls returned promptly. |
| office. | | | | 6. You are entitled to be kept informed as to the |
| 2. You are entitled to an attorney capable of | | | | status of your matter and to request and receive |
| handling your legal matter competently and | | | | copies of papers. You are entitled to sufficient |
| diligently, in accordance with the highest standards | | | | information to allow you to participate meaning |
| of the profession. If you are not satisfied with | | | | fully in the development of your matter. |
| how your matter is being handled, you have the | | | | 7. You are entitled to have your legitimate |
| right to withdraw from the attorney-client | | | | objectives respected by your attorney, including |
| relationship at any time (court approval may be | | | | whether or not to settle your matter (court |
| required in some matters and your attorney may | | | | approval of a settlement is required in some |
| have a claim against you for the value of services | | | | matters). |
| rendered to you up to the point of discharge). | | | | 8. You have the right to privacy in your dealings |
| 3. You are entitled to your lawyer's independent | | | | with your lawyer and to have your secrets and |
| professional judgment and undivided loyalty | | | | confidences preserved to the extent permitted |
| uncompromised by conflicts of interest. | | | | by law. |
| 4. You are entitled to be charged a reasonable | | | | 9. You are entitled to have your attorney conduct |
| fee and to have your lawyer explain at the | | | | himself or herself ethically in accordance with the |
| outset how the fee will be computed and the | | | | Code of Professional Responsibility. |
| manner and frequency of billing. You are entitled | | | | 10. You may not be refused representation on |
| to request and receive a written itemized bill from | | | | the basis of race, creed, color, religion, sex, sexual |
| your attorney at reasonable intervals. You may | | | | orientation, age, national origin or disability. |