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New York's Client "bill of Rights"

DID YOU KNOW THAT THERE IS A CLIENT "BILL OFyou find unsatisfactory. In the event of a
RIGHTS"?fee dispute, you may have the right to seek
arbitration: your attorney will provide you
Every New York attorney is required to hangwith the necessary information regarding
this list of rights in his or her office 'arbitration in the event of a fee dispute, or
where  clients  can  read  it:upon  your  request.
STATEMENT  OF  CLIENT'S  RIGHTS5. You are entitled to have your questions
and concerns addressed in a prompt manner and
1. You are entitled to be treated withto have your telephone calls returned
courtesy and consideration at all times bypromptly.
your lawyer and the other lawyers and
personnel  in  your  lawyers  office.6. You are entitled to be kept informed as to
the status of your matter and to request and
2. You are entitled to an attorney capable ofreceive copies of papers. You are entitled to
handling your legal matter competently andsufficient information to allow you to
diligently, in accordance with the highestparticipate meaning fully in the development
standards of the profession. If you are notof  your  matter.
satisfied with how your matter is being
handled, you have the right to withdraw from7. You are entitled to have your legitimate
the attorney-client relationship at any timeobjectives respected by your attorney,
(court approval may be required in someincluding whether or not to settle your
matters and your attorney may have a claimmatter (court approval of a settlement is
against you for the value of servicesrequired  in  some  matters).
rendered to you up to the point of
discharge).8. You have the right to privacy in your
dealings with your lawyer and to have your
3. You are entitled to your lawyer'ssecrets and confidences preserved to the
independent professional judgment andextent  permitted  by  law.
undivided loyalty uncompromised by conflicts
of  interest.9. You are entitled to have your attorney
conduct himself or herself ethically in
4. You are entitled to be charged aaccordance with the Code of Professional
reasonable fee and to have your lawyerResponsibility.
explain at the outset how the fee will be
computed and the manner and frequency of10. You may not be refused representation on
billing. You are entitled to request andthe basis of race, creed, color, religion,
receive a written itemized bill from yoursex, sexual orientation, age, national origin
attorney at reasonable intervals. You mayor disability.
refuse to enter into any fee arrangement that



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